Calle F # 155 entre Calzada y 9, Vedado
+53 5 2644546
reservas@ciclocuba.com
+53 5 5363430
Our family wanted to rent bikes while we were in Cuba for a longer tour over a week. The team at CicloCuba helped us organize the bikes, the route, transportation,... read more
Abel was super helpful! Great service! He provided me with a bike that didn’t get a single flat tire along 700k! He also provided me with the gpsx tracks for... read more
My friend and I rented bikes from CicloCuba from November 2-17. The service was excellent, reliable and friendly, prices were stated clearly and accurately, bicycles were top notch. No complaints... read more
Rented a bike for a few days from Abel and CicloCuba to do daily rides around Havana. Prompt responses during reservation process and very flexible on changing my return time.... read more
We had an amazing experience with CicloCuba. We knew we wanted to do a cycling trip through Cuba but didn't know where to begin. We reached out to Abel over... read more
We rented 2 Bikes for 7 weeks and cycled whole Cuba. The owner Abel is a so friendly and helpful guy. The SPECIALIZED bikes were in perfect condition. We got... read more
We did a five week cycling tour through all of Cuba and rented our bikes here. Everything was great. The bikes are well maintained and of good quality. The owner... read more
Abel, it was an excellent organized bicycle tour. Thank you so much. Your bikes were very good.
Hasta pronto y Muchos saludos a Cuba!
Our experience with CicloCuba was amazing. We were able to plan in advance as Abel (the owner) wes reachable by e-mail even before we got to Cuba. He was very... read more
This past February, my husband and I rented bicycles from CicloCuba and biked from Havana to Viñales with a side trip to Cayo Jutias. It was an absolutely amazing trip... read more
The client should know that:
a) To pay locally at CicloCuba in cash for confirmed services in freely convertible currency (USD, GBP, CAD, EUR) on picking up equipment. Conversions from USD to other currencies are per the mid-market xe.com rate at the time of payment.
b) To pay any outstanding fees that may arise in the event of late equipment return. CicloCuba’s rental day is equivalent to 24 hours (starting at rentals of 2 or more days). Extension beyond that period will automatically result in the calculation of an additional rental day.
c) Refunds are not available for early returns.
d) Any damage or loss to rental equipment, is payable according to the new retail equipment replacement value.
e) Not to loan bicycles or accessories to third parties not specified in this contract.
CicloCuba
Security Deposits
Cancellation Policy
Reservation Cancellation Period for Individual Bookings |
14 or more |
8 to 13 |
7 or fewer |
Reservation Cancellation Period for Group Bookings (6 or more bicycles) |
30 or more |
14-29 |
13 or fewer |
Cancellation Penalty |
50% |
75% |
100% |
Cancellation Penalty |
50% |
75% |
100% |
Rental Periods/Unscheduled Returns
Examples for calculating # of rental days:
a) Authorized in advance by a CicloCuba representative – continuation of pro-rated invoiced rate
b) Not authorized in advance by a CicloCuba representative – 1-3 day rental rate to be applied for additional unauthorized rental days.
Theft/Damage Insurance
Insurance is not available for CicloCuba’s rental equipment. Bicycle rental clients are responsible for reimbursement for any damage or loss to rental equipment under their care upon concluding the rental, according to the new retail equipment replacement value.
CicloCuba does not permit the loan of their bikes and accessories to third parties not specified in rental contracts.
CicloCuba is not responsible for accidents or damage to equipment or persons caused directly or indirectly during the rental period.
CicloCuba does not offer technical assistance outside of their rental location once equipment has left their storefront.
El cliente debe saber que:
en buenas condiciones y se compromete a devolver el equipo en el mismo
condición a CicloCuba al término del período de alquiler establecido.
a) Pagar localmente en CicloCuba en efectivo los servicios confirmados en moneda libremente convertible (USD, GBP, CAD, EUR) al momento de retirar el equipo. Las conversiones de USD a otras monedas se realizan según la tasa xe.com del mercado medio en el momento del pago.
b) Pagar las cuotas pendientes que pudieran derivarse en caso de retraso
devolución de equipos. La jornada de alquiler de CicloCuba equivale a 24 horas. La extensión más allá de ese período resultará automáticamente en el cálculo de un día de alquiler adicional.
c) Los reembolsos no están disponibles para devoluciones anticipadas.
d) Cualquier daño o pérdida del equipo alquilado, es pagadero de acuerdo a las tarifas públicas establecidas en CicloCuba al concluir el alquiler.
e) No prestar bicicletas o accesorios a terceros no especificados en este contrato.
Ciclo Cuba
personas causadas directa o indirectamente durante el período de alquiler.
Depositos de seguridad
Política de cancelación
| Período de cancelación de reserva para reservas individuales (# días cancelados antes del inicio del servicio) |
| 14 o mas dias |
| 8 a 13 dias |
| 7 o menos dias |
| Período de cancelación de reserva para reservas de grupo (6 o más bicicletas) (# días cancelados antes del inicio del servicio) |
| 30 o mas dias |
| 14-29 dias |
| 13 o menos dias |
| Multa |
| 50% |
| 75% |
| 100% |
| Confiscación del depósito |
| 50% |
| 75% |
| 100% |
Períodos de alquiler/Devoluciones no programadas
Ejemplos para calcular el número de días de alquiler:
Seguro de robo/daños
El seguro no está disponible para el equipo de alquiler de CicloCuba. Los clientes de alquiler de bicicletas son responsables del reembolso por cualquier daño o pérdida del equipo de alquiler bajo su cuidado al finalizar el alquiler, de acuerdo con las tarifas públicas establecidas en CicloCuba.
CicloCuba no permite el préstamo de sus bicicletas y accesorios a terceros no especificados en los contratos de alquiler.
CicloCuba no se responsabiliza por accidentes o daños a equipos o personas causados directa o indirectamente durante el período de alquiler.
CicloCuba no ofrece asistencia técnica fuera de su lugar de alquiler una vez que el equipo ha salido de su tienda.
